Privacy policy

This Privacy Policy explains how Rowly ("we", "us") collects, uses, and shares information when you use rowly.me and related services.

1. Information we collect

• Account data: email address, name (if provided), authentication identifiers, and workspace membership details.
• Billing data: handled by our payment processor (Paddle). We store subscription status and related billing identifiers needed to manage your plan. We do not store full card numbers.
• Scan and project data: project names, scan reports, security scores, and settings you save to your dashboard.
• Usage and technical data: approximate location (e.g. country from edge headers), device/browser information, and logs needed to operate and secure the Service.

2. Connection strings

Database connection strings used for one-off scans are processed in memory for that request and are not stored as a durable credential vault for anonymous scans. If you save projects and enable features that require reconnecting (such as scheduled scans), encrypted connection material may be stored solely to provide those features.

3. How we use information

• Provide, secure, and improve the Service
• Authenticate users and manage organizations
• Process subscriptions and send transactional emails
• Send optional security alerts or digests you enable
• Comply with law and prevent abuse

4. Sharing

We share data with processors that help us run the Service (for example hosting, authentication, email delivery, and payment). We do not sell your personal information.

5. Retention

We retain account and project data while your account is active and as needed for legitimate business, security, and legal purposes. You may request account deletion subject to our product controls and legal obligations.

6. Security

We use industry-standard safeguards appropriate to a security product, including encrypted transport and access controls. No method of transmission or storage is 100% secure.

7. Your choices

You can update account settings, manage alert preferences, and request deletion of your account. For privacy requests, contact support@rowly.me.

8. Changes

We may update this policy periodically. The "Last updated" date at the top will change when we do.

9. Contact

Privacy questions: support@rowly.me.